____WuWu Support____________________
Interface Dynamics Online

WuWu technical support area:

Online Support:
Get support online using WuWu! Join the WuWu_Support group and IM or start a Chat with any Support person in the Group. While this isn't a 24 hour service, you will usually find someone there from 9am to 11pm EST.

Documentation:
You may find the following documents useful:
WuWu_HowTo
WuWu Firewall HowTo
GroupPack User's Guide
Frequently Asked Questions (Usage)
Frequently Asked Questions (Capabilities)

Common Problems:
problem: When running the AutoUpdate program I can see that there is a new version, but the program tells me that it was unable to write the file. Whats wrong?
solution: The original version of AutoUpdate had an issue with directory permissions. This problem has been fixed in version 1.02 of the AutoUpdater. Download the latest version of WuWu from here and install it to update the AutoUpdate program.

problem: When WuWu starts up you get an error saying that "Multiple application instances of WuWu is not allowed."
solution: WuWu is already running. To close WuWu, you must right-click him on the task tray and select Exit from the menu. Simply closing the PeopleList does NOT close WuWu.

problem: When WuWu starts up you get an error saying that you have duplicate communication modules.
solution: Go into the /Program Files/Interface Dynamics/WuWu/CommUnits/ directory and delete any file that ends with ~1. Then restart WuWu.